Privacy Policy

PRIVACY POLICY
Last Updated: January 9, 2026

This website (https://parknationliving.com/) is managed by ParkNation Inc

This Privacy Policy explains how ParkNation doing business as ParkNation Living (“ParkNation,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit parknationliving.com (the “Site”), request information, submit a contact form, request a tour, or otherwise interact with us (collectively, the “Services”).

1) Contact Us

2) Information We Collect

A. Information you provide

When you contact us or request a tour, we may collect:

  • Identifiers & contact details: name, email, phone number, mailing address (if provided)
  • Inquiry details: community of interest, preferred timing, tour request info, message content
  • Communications: emails, texts, and call details (and recordings, where permitted and with notice)

B. Information collected automatically

When you use the Site, we may collect:

  • Device/usage data: IP address, browser/device type, operating system, pages viewed, links clicked, approximate location derived from IP, timestamps, referring URLs
  • Cookies & similar tech: cookies, pixels, SDKs, and similar tools

C. Information from third parties

We may receive information from:

  • Advertising/analytics partners (e.g., Google, Meta) for measurement, attribution, and audience creation
  • Service providers (e.g., CRM, communications platforms, hosting providers) that help us operate the Services

3) How We Use Information

We use information to:

  • Respond to inquiries and schedule/confirm tours
  • Provide customer support and communicate with you
  • Operate, maintain, and improve the Site and Services
  • Marketing and advertising, including measuring campaign performance and showing relevant ads
  • Security and fraud prevention
  • Legal compliance and enforcing our policies

4) How We Disclose Information

We may disclose information to:

A. Service providers

We share information with vendors that provide services such as:

  • Hosting and website infrastructure
  • CRM and lead management (including GoHighLevel or similar)
  • Email, phone, and SMS/MMS communications
  • Analytics and advertising measurement
    These providers are authorized to process information only as needed to provide services to us.

B. Advertising and analytics partners (Targeted Advertising)

We may use tools like Google Analytics and Meta/Google advertising technologies. These partners may collect information via cookies/pixels to:

  • measure performance,
  • attribute conversions,
  • build/lookalike audiences,
  • deliver interest-based ads.

C. Legal, safety, and business transfers

We may disclose information to comply with law, respond to lawful requests, protect rights/safety, prevent fraud, or in connection with a merger, acquisition, financing, or sale of assets.

5) Cookies, Targeted Advertising, and Your Choices

A. Cookie controls

You can control cookies through browser settings. Some Site features may not work properly if cookies are disabled.

B. Opting out of targeted advertising

Depending on your state and browser, you may have the right to opt out of targeted advertising.

How to opt out with us:

  • Use our “Do Not Sell or Share My Personal Information” link in the Site footer (or equivalent opt-out method we provide), or
  • Email [INFO@PARKNATIONLIVING.COM] with subject “Opt Out of Targeted Advertising”.

C. Global Privacy Control (California)

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out of “sharing” for cross-context behavioral advertising where required by California law.

6) Text Messages, Phone Calls, and Consent

If you provide your phone number, you agree we may contact you at that number regarding your inquiry and tour request, including via calls and texts.

Call recording notice: Calls may be recorded or monitored for quality, training, or compliance where permitted by law. Where required, we provide notice at or before the start of the call.

7) Data Retention

We retain information as long as reasonably necessary for:

  • responding to inquiries and managing tours/leads,
  • improving Services,
  • legal/compliance needs,
  • dispute resolution and enforcing agreements.

Retention length depends on the data type and purpose. You may request deletion as described below.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure.

9) Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) California Privacy Notice (CCPA/CPRA)

This section applies to California residents.

A. Categories of personal information we collect

  • Identifiers: name, email, phone number, IP address
  • Internet/activity data: browsing and click activity on the Site
  • Geolocation data: approximate location from IP
  • Communications: messages, emails, and call details
  • Inferences: interest in communities/services based on Site interactions and ads

B. Purposes for collection/use

  • Provide Services and respond to requests
  • Communicate and support
  • Marketing/advertising and measurement
  • Security, fraud prevention, compliance

C. Sources

  • Directly from you
  • Automatically from your device/browser
  • Advertising/analytics partners
  • Service providers supporting our operations

D. Disclosures

We disclose the categories above to service providers and advertising/analytics partners for the business purposes described in this Policy.

E. “Sale” / “Sharing”

We do not sell personal information for money. However, using advertising pixels/cookies may be considered “sharing” for cross-context behavioral advertising under California law. You may opt out via the footer link or by contacting us (Section 5).

F. Your California rights

You may have the right to:

  • Know/access what we collect/use/disclose
  • Delete personal information (with exceptions)
  • Correct inaccurate personal information
  • Opt out of “sharing” for cross-context behavioral advertising
  • Non-discrimination for exercising rights

How to submit a request: email [INFO@PARKNATIONLIVING.COM] with subject “California Privacy Request.”
We will verify your request. You may use an authorized agent where permitted by law.

G. Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11) Texas Privacy Notice (Texas Data Privacy and Security Act)

If you are a Texas resident, you may have the right to:

  • Confirm/access personal data we process
  • Correct inaccuracies
  • Delete personal data
  • Obtain a copy (data portability)
  • Opt out of targeted advertising and certain profiling

How to submit a request: email [INFO@PARKNATIONLIVING.COM] with subject “Texas Privacy Request.”
If we deny your request, you may appeal by emailing [INFO@PARKNATIONLIVING.COM] with subject “Privacy Appeal.”

12) External Links

We may link to third-party sites. We are not responsible for their privacy practices.

13) Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date indicates the latest revision.